We're here to help

Let's build
something great.

Have a question, need support, or want to learn more? Our team is here to help you get the most out of Material Connect.

Australia Based SupportLocal team, local understanding.Fast & Friendly HelpWe're here when you need us.

Get in touch

Choose the best way to reach our team.

Live Chat

Chat with our support team during business hours.

Start Chat

Email Support

Send us an email and we'll get back to you shortly.

support@materialconnect.com.au

Call Us

Speak directly with our support team.

0485 985 477Mon – Fri, 8:00am – 5:00pm AEST

Australia-wide

We supply and deliver across Australia through our supplier network.

(02) 8528 4599Mon – Fri, 8:00am – 5:00pm AEST

Send us a message

Fill out the form below and we'll get back to you.

We respect your privacy.

Portal support

Need help using the Material Connect platform? Explore guides, tutorials and support resources.

Visit Help Center

Getting Started

Set up your account and preferences.

View Guide

Managing Orders

Track, update and manage your orders.

View Guide

Managing Deliveries

Schedule, reschedule and delivery support.

View Guide

Invoices & Payments

Billing, invoices and payment help.

View Guide

Help & FAQ

View all FAQs

Quick answers to common questions.

We're here across Australia

Our support team and supplier network span the country.

  • National CoverageSupport and suppliers in every state and territory.
  • Local ExpertiseWork with trusted local suppliers and knowledgeable support.
  • Fast ResponseWe're committed to fast, helpful support wherever you are.

Still need help?

Our team is ready to assist.

Start Live Chat